Transport available 7 days a week
9am to 5pm Call Centre

Our preference is card payments and PayID

But if cash is your only method, just let us know or select the cash option on the website checkout page and pay cash to the driver on pickup.

Otherwise, contact our office team to discuss.
Click here

Yes 10% discount for card holders of:

Senior, Pensioner, Disability, Department of Veteran Affairs (DVA)
or Health Care Cards from Services Australia.

Go anywhere either one way or return.

50% of booking amount before driver arrives at your pickup address.

100% of booking amount if driver arrives at your pickup address within 45minutes of booked appointment or return time.

Yes we can help if its more than the usual booked 2 addresses (eg. home to hospital and return home)

Cost: (added to usual booked 2 addresses)
$1.50 per kilometre + $10 flat fee (Monday to Friday)
$2.50 per kilometre + $10 flat fee (Saturday, Sunday and Public Holidays)

10% discount applies for seniors, pensioners, Department of Veteran Affairs, disability and health care cards from Services Australia

Please be ready approximately 45 minutes before your appointment time.

We are privatised community transport, so might need to pickup or drop-off another customer on the way.

When your appointment has finished, call us
or if already notified, we always aim to pick you up on time + will advise if there is any delay.

Yes we can, no extra charge.
Call when you are ready, if you have not already advised us.

Our drivers have collected + signed out customers from inside medical places after various appointments for eyes, dialysis, colonoscopies etc.

Sometimes.

For our 5 seater vehicles
(maximum 3 people with our driver)

We might need to pickup another customer going in a similar direction to you.

We are not government funded, so for us to provide you with affordable higher duty of care transport, we have to operate like a private business to cover cost.

But in return, you get an experienced team from a community transport background providing you door to door transport service with higher duty of care.

Anytime 7 days a week
One Way or Return:

Wallaroo – Nick O’Leary, Brindabella Hills Winery, Pankhurst, Surveyors Hill
Gundaroo – Tallagandra Hill Winery, Joshua’s Fault, Gundog Estate
Lake George – Lerida Estate, Lake George Winery
Murrumbateman – Vineyard 1207, Kardinia Wines, Luckenbach Wines, Vines & Wines, Murra Vineyard, Caruluma Vineyard, Four Winds Vineyard, The Vintner’s Daughter, Clonakilla, Kyeema Estate, McKellar Ridge Wines, Murrumbateman Winery, Wimbaliri Wines, Eden Road Wines, Shaw Estate, Win’s Creek Meadery, Long Rail Gulley Wines, Yarrh Wines, Helm Wines, Kerralee Wines, Barton Estate Wines, Quarry Hill Wines, Gallagher Wines, Granitevale Estate, Poachers Pantry, Jeir Creek Wines,

Yes to drop-off at airport
No to pickup from airport due to possible flight delays etc.

Yes, if they can sit in a normal car seat with seat belt.

No, if they require baby, child or booster seat.

All children under age of 18 must be accompanied by an adult related to them.

Yes, if you have a self/plan managed NDIS fund.

No, if you have an agency managed NDIS fund.

We are an unregistered NDIS provider.

Which means:
– you pay for transport upfront using your own money
– keep your receipt/invoice
– then log into your NDIS portal
– claim to receive $1 per kilometre refund from NDIS
(we charge $2 per kilometre + $10 flat fee)

Our drivers with NDIS workers clearance can provide minimal assistance from your home to vehicle, destination and vice versa.
If your able to still get in + out of our sedan/hatchback vehicles with minimal assitance.

No vans or buses with lifts are available yet.

Unfortunately we are not a My Aged Care provider and cannot use your transport code.
But we are a good option for the time being whilst waiting to be onboarded with an approved transport provider who can accept your transport code.

Yes, we can safely transport anyone from CHSP entry level up to Home Care Package Level 2.
If you can still manage to get in + out of our sedan/hatchback vehicles with minimal assistance.

Our drivers do provide minimal assistance from your door to vehicle, medical foyers and when returning home.

No, for Home Care Package level 3 upwards.

Any benefits?:
– For Seniors Card + Health Care Cards from Services Australia
Go anywhere in Canberra or Queanbeyan region
One way or return

Monday to Friday
10% off under $60 or max. trip cost $60

Saturday, Sunday, Public Holidays
10% off under $100 or max. trip cost $100

– Unfortunately you pay for transport upfront using your own money

Our drivers have National Police Checks, NDIS clearance and Working with Vulnerable People ID.,

No vans or buses with lifts are available yet.

Click here for why we are unfortunately not a My Aged Care Provider

Our drivers spend more time helping you in and out of buildings, our vehicles plus sign you out from appointments.

Taxis, Ubers and other ride share businesses make you find or go to their vehicle.

We also provide higher duty of care.
For example, our drivers knock on your door or walk into the medical foyer to collect you if you do not answer your phone for pickup.

If you are not found or contactable, our drivers will advise the office team, who will then try contacting you, your emergency contacts, medical facility and hospitals to locate/check you are ok.

Unfortunately no because we are providing you transport in return for your money.

But if you run your own business/company or your employer is paying for the trip, then yes it is for the business/employer.

Just keep your receipt ready for tax time.